Security & Privacy

Built for Trust. Engineered for Privacy.

Zibly was purpose-built to meet the stringent security and privacy standards of professional services firms. From day one, we've prioritized the protection of your confidential data. When using Zibly, your data is as secure and private as using trusted email providers like Gmail or Outlook.

No AI Training

Your data stays yours

AES-256 Encryption

Data at rest & in transit

AWS Infrastructure

Enterprise-grade hosting

Complete Isolation

Per-customer data silos

Your Data is Never Used to Train AI

The most important assurance we provide is simple: Your data is never used to train or enhance AI models.

Contractual Protection

We exclusively use Commercial and Enterprise-tier APIs from providers such as OpenAI, Anthropic, Google, and Amazon. These providers are legally bound by contracts forbidding the use of your data for AI training.

Zero Retention

Your inputs and the AI's outputs are processed securely, temporarily stored only to fulfill your immediate requests, and then permanently discarded.

Confidentiality

This arrangement maintains your professional confidentiality, preserving attorney-client privilege and protecting sensitive business communications in the same way secure email does.

Complete Data Isolation

Logical Isolation & Secure Architecture

Data Silos

Each Zibly customer workspace is logically isolated. It is architecturally impossible for data leakage between accounts.

Memory Handling

Data is processed securely and purged promptly from active memory after processing your request.

Infrastructure & Security

We leverage industry-leading cloud infrastructure to ensure your data is protected by enterprise-grade security measures.

Cloud Infrastructure with AWS

Zibly's platform is fully hosted on Amazon Web Services (AWS), inheriting their extensive security measures:

  • Enterprise-Grade: AWS provides industry-leading physical security, network monitoring, and infrastructure reliability
  • Data Residency: All data is securely stored and processed within AWS data centers located in the United States, utilizing Virtual Private Clouds (VPCs)
Enterprise Security Practices

We employ rigorous security controls to protect your data:

  • Encryption at Rest: AES-256 encryption for all stored data
  • Encryption in Transit: TLS 1.2+ for all data communications
  • Access Controls: Zibly personnel have strictly limited, need-based access to customer data, granted solely to resolve explicit customer-initiated support requests or to respond to security incidents

Robust Application Security

We implement advanced security measures to ensure your interactions with Zibly remain secure.

Authentication
  • Single Sign-On (SSO): We support secure, enterprise-grade SSO via Google Workspace and Microsoft 365, allowing you to seamlessly manage user access.
  • Multi-Factor Authentication (MFA): Enforced or optionally available for all accounts, adding an essential extra layer of security.
Proactive Vulnerability Management
  • Continuous Scanning: Automated daily scans of our entire codebase and dependencies for known vulnerabilities (CVEs).
  • Regular Penetration Testing: Periodic security audits and penetration tests to identify and resolve potential vulnerabilities before they become issues.

Transparency & FAQs

Frequently Asked Questions

Absolutely not. We operate purely on a subscription-based business model. Your data is never monetized, shared, or sold.

Questions?

Your trust and confidence in Zibly are paramount. If you have any further questions or concerns regarding security or privacy, please contact us:

Your peace of mind is our highest priority.